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Are You Helpful as a Manager of Managers?
As a seven year old, I was like, astronaut, nah, fireman, nah,. Manager of managers. There it is. It sounds stupidly simple, but just asking, how can I help you? That's the number one question that I ask to folks on the team. The book on this is anti-fragile, which is like build a system that can tolerate a lot of missteps because you're going to inevitably have them and it's okay.