11min chapter

Fintech Insider Podcast by 11:FS cover image

901. News: After Dark - Revolut to target Middle East, Chase set to offer UK credit cards, and 28% targeted by voice-cloning scams

Fintech Insider Podcast by 11:FS

CHAPTER

Navigating Voice Biometrics and Fraud Challenges in Banking

This chapter explores the hurdles in implementing voice biometrics within the banking sector, focusing on customer skepticism and security concerns. It highlights the urgent need for customer education on scams and the proactive steps fintech companies are taking, including investments in technology to combat fraud. The discussion also addresses the evolving compliance landscape, the shared responsibilities of financial institutions, and the innovative strategies being employed to enhance customer security.

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