
Why Saying No Can Make People Trust You More
Negotiate Anything
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Mastering the Art of Saying No: Strategies for Effective Negotiation
This chapter explores the challenges of saying no in both negotiations and daily life, highlighting the struggle between maintaining relationships and asserting one's needs. It introduces ineffective decline strategies while advocating for the 'no sandwich' approach, which emphasizes clarity and honesty as key components in effective communication.
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