Good Day, Sir! Show, a Salesforce Podcast cover image

Revolutionized by AI

Good Day, Sir! Show, a Salesforce Podcast

CHAPTER

The AI Revolution in CRM

This chapter explores the transformative impact of artificial intelligence on customer relationship management (CRM) systems and sales processes. It discusses how generative AI and evolving pricing models are reshaping traditional CRM landscapes, along with the potential disruptions from innovative technologies. The conversation also reflects on personal experiences with Salesforce and highlights the importance of continuous innovation amidst market shifts.

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