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“Accountability Sinks” by Martin Sustrik

LessWrong (Curated & Popular)

CHAPTER

Navigating Bureaucratic Challenges in Digital Services

This chapter explores the pivotal moments in launching a government website, focusing on the strategic two-step plan to engage talented technologists and win over a doubtful agency. It illustrates how effective collaboration and technical know-how can surmount bureaucratic hurdles and lead to successful outcomes.

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