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How We Run RYNO Strategic Solutions and Stay Happily Married | Chris and Anna Yano

To The Point - Home Services Podcast

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Balancing Employee and Customer Value in Business

The chapter dives into the evolving dynamic of balancing the importance of employees and customers in a business for overall success. It highlights the shift from prioritizing customers for revenue to valuing employee satisfaction and growth. Additionally, it emphasizes the significance of investing in employee education, praising employees for successes, and employing effective communication and feedback techniques in leadership.

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