
How I Built Resilience: Ajay Prakash and James Joun of Rinse
How I Built This with Guy Raz
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Adapting Business Strategies Amidst Challenges
This chapter explores the difficulties faced by Bay Area dry cleaners during the COVID-19 pandemic, focusing on their innovative solutions to support cleaning partners. By providing resources and pivoting to produce reusable cloth masks, they aimed to sustain operations and assist those with language barriers.
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