7min chapter

The Soul of Enterprise: Business in the Knowledge Economy cover image

Top Ten (or so) Pricing Principles

The Soul of Enterprise: Business in the Knowledge Economy

CHAPTER

Navigating Client Communication

This chapter explores effective communication strategies in client relationships, focusing on negotiating terms and framing change requests. It emphasizes the importance of honesty, transparency in costs, and establishing a collaborative dynamic without notions of inferiority or superiority.

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