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From Combative to Constructive | Book Insights on Difficult Conversations by Douglas Stone, Bruce Patton & Sheila Heen

Book Insights Podcast

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How to Transform Difficult Conversations Into Learning Conversations

A difficult message is like throwing a hand grenade. Instead, transform your difficult conversation into a learning conversation. Listen to each other's stories rather than getting emotional and avoid all or nothing thinking. If you apply its lessons, it could transform your relationships at work or home.

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