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664: The Reason People Make Buying Decisions, with Marcus Collins

Coaching for Leaders

CHAPTER

Brands as Community Builders

This chapter examines how organizations can enhance their connection with audiences by aligning with their core values, using Patagonia as a prime example. It discusses the transformative power of shared beliefs and identity in creating loyal communities, highlighting effective marketing campaigns that resonate on a deeper level. Ultimately, the conversation focuses on understanding customers as individuals with personal identities, rather than merely as consumers, to foster meaningful engagement and brand loyalty.

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