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54: The Role of the Help Desk for Power BI
Explicit Measures Podcast
Is Ticketing Just the Way to Go?
i think ticketing is just the way to go, regardless. What i don't see in here, like, a small bullet of number three help desk where, you know, go, go run the initial request through. I t could be wrong, maybe there's anulment of this that goes through an existing help desk, but i think we're making ta case that it shouldn't. Andth like you're going to get more relevant, hands on support, or better support, from an information to information team,. rather than somebody who has a data or information issue going through i t technical support.
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