
Offshoring Done Right: Beat Busy Season Burnout
The Unique CPA
00:00
The Importance of Having a Champion in Outsourcing
The number one thing you got to think about is that the team that you're developing in the United States to support these individuals. Training is a very, very important piece when you're involving people of different backgrounds or cultures. Each department that's using our offshore team has a champion as we call it. And we have actually reduced the charge hours and changed the job description of that individual so that they are prioritizing their interactions with India.
Transcript
Play full episode