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Managing Internal Risks with Generative AI in Office Productivity Software
This chapter delves into the internal risks associated with using generative AI in office productivity software, stressing the need for deliberate decision-making, employee training, and accountability. It also discusses common pitfalls and best practices for effectively managing generative AI risks as companies scale their usage internally. Additionally, it highlights the importance of incorporating risk management into all aspects of implementing generative AI and emphasizes the need for ongoing tracking and adaptation for successful scaling.