Voices of Connection and Loss

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The chapter delves into the emotional impact of connecting with anonymous callers on the phone, highlighting the struggle of one man with his sexuality and the supportive responses he receives. It recounts the tragic disappearance and death of the creator of the Apology Line, leaving the community in shock. The chapter ends with a touching tribute to Alan, highlighting the impact of his creation on those who found solace and community through anonymous apologies.

In 1980, posters appeared in subway stations and on telephone poles in New York City with a phone number to call. When you called it, you would hear a message: “This is Apology. Apology is not associated with the police or any other organization but rather is a way for you to tell people what you have done wrong and how you feel about it.”

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