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Maximizing Profits Through Upselling and Efficient Scheduling
This chapter delves into the strategy of maximizing profits in service calls by upselling additional work, even during peak service times. It discusses the challenges of scheduling tune-ups during busy periods, the importance of proactive scheduling during slower seasons, and balancing revenue generation through efficient scheduling. The conversation also explores methods to increase revenue at scale by offering additional services and leveraging memberships for promotional opportunities.