EP 248 UNSCRIPTED - KELLY CARDENAS
The VIBE with Kelly Cardenas
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Don't Make It a Sales Pitch
"I think a lot of times we count ourselves out because we think we already make a decision for the person that's in our chair," she says. "If you just speak from your heart and you speak with a passion, it'll make everything so much better." She urges hairdressers not to upsell customers or try to sell them something they don't need.
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