Beyond SOPs - What is quality?
The Effective Statistician - in association with PSI
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Is There a Better Way to Do This?
If you start with these principles, you don't need to tee out every possibility. The other point is, if you then create processes, e, you can think about these principles first before you start writing e. It's just a tangled mess that sometimes they even contradict each other. So on employes like thinking, how can i do this and that so having this sort of consistent, holistic approach from the top down would be a good thing.
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