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State pension boosted by 8.5% from this week - will it ever become means tested?

This is Money Podcast

CHAPTER

Challenges and Delays in State Pension Top-Up Service

The chapter delves into the delay of the online service for state pension top-ups, exploring the complexities involved in the process. It anticipates a surge in users upon launch and emphasizes the need for a streamlined system. Additionally, it discusses issues with logging into an online platform, highlighting the importance of efficient processes for customer satisfaction.

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