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2min chapter
How Rude!
Hidden Brain
How to Cope With Incivility and Rueness
In some ways, incivility can hyjack the mind and make it very difficult to focus on other things. Surprisingly, people who experience rudeness end up in a severating on the thing that happened on the rude thing that was said to them. In the case of nurses, you know, pit patient safety is at risk, i think, a it's imperative that they find coping strategies so that they can attend to people properly.
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