Episode 141 - Do what your competitors are NOT
The Vacation Rental Manager's Podcast with Sarah and T
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How to Communicate With Your Guestele in Aspen
When you interact with your guests, have a little bit of fun with it. Most of your competition are giving standard quote unquote customer service. I think we could all go back and look at our communication style because we want to feel like people when we call. And not like we're a pain that the person has to answer the phone and deal with us. Do you understand what I'm saying about the tone?
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