Shiff: We're not good at reflecting on things when they go well, to replicate our context and hopefully repeat the positive outcome. When something goes wrong, there is going to be a meeting about why it went wrong. But you need to be pro active in assessing when things go right. The second variable of this conversation that i think we need to look at was me, the interviewer. Shiff gears for a second. Why do i think i did a good job around this c m o interview, relative to other ones?