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2min chapter
Europe’s battery darling runs out of juice
FT News Briefing
The Profitability and Frustrations of Airline Loyalty Programs
This chapter explores the intricacies of airline loyalty programs, focusing on how customers accumulate points and the benefits of achieving different status levels. It also examines the impact of COVID-19 on customer experiences and the increasing scrutiny these programs face due to potential deceptive practices.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode