The author says context is a big factor when it comes to using swear words. He's had groups ask him not to use the word 'ass' in his books, which he doesn't do because they're fiction. "Sometimes we don't know the answer" for how to deal with tough situations, he says.
When it comes to the use of certain four letter words, every organization is different. This week, the team discusses the importance of being intentional in determining your company culture, even as it pertains to the way people speak.
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