3min chapter

Lenny's Podcast: Product | Growth | Career cover image

Understanding the role of product ops | Christine Itwaru (Pendo)

Lenny's Podcast: Product | Growth | Career

CHAPTER

Product Management

Guader: Two bullet points that are most effective to convince a product leader, product ops is going to make a big impact and benefit you. "I have to count on one hand, the companies who have blocked their product managers from speaking to customers," he says. Guader: I would not ever give up spending time with customers and watching their pain. That sounds really bad customers"

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