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Investing in Mega Trends and Customer Experiences
This chapter discusses how clients can earn extra income by lending their fully paid shares of stock and promotes Interactive Brokers as a platform for global investments. It also highlights the importance of providing great customer experiences and upgrading contact center technology with Ring Central. The chapter concludes with a discussion on identifying mega trends and investing in public market winners, along with a mention of skepticism and disillusionment after a peak of inflated expectations.