Centrelink’s dodgy maths goes well beyond robo-debt
7am
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Dodgy Mathematical Calculations and Inappropriate Data Usage
This chapter explores the widespread issue of dodgy mathematical calculations at Centrelink, resulting in hundreds of millions of dollars of debt and impacting hundreds of thousands of people. It discusses the mechanics of income apportionment, the use of inappropriate data, and the lack of awareness among Services Australia staff.
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Transcript
