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Joe Bradley (LivePerson): How much 'rat poison' is in our AI and can AI be more "human"?
In AI We Trust?
The Importance of Conversational Ai
i want to ask ou about your work on emphatic conversational ai. I wonder if you could explain for listeners what that is and why it's an important innovation. A lot of the conversations we have exist below the surface level of text, he says. And so where this starts is, can we effectively, can we feel your frustration in the conversation? Ow can we get it? He adds: "We're definitely not evolved to communicate that way"
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