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Exploring the Role of Browsers in Enterprise Security
The chapter delves into the challenges and complexities of integrating various third-party users in industries like contact centers, financial services, healthcare, and manufacturing, emphasizing security concerns with unmanaged devices. It discusses tailoring browser functionality for different user contexts, enhancing security by controlling browser mechanics, and utilizing remote browser isolation technologies. The conversation also highlights the potential of browsers in reimagining service delivery and productivity enhancements, leading to initial skepticism but eventual enthusiasm among practitioners.