Calley Means, Delian Asparouhov, Leif Abraham & Jannick Malling, Alfred Wahlforss & Florian Juengermann, Saman Farid, Erik Palitsch, Netflix's Growth Plans Post Earnings, AMD's Plan to Beat NVIDIA
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AI-Driven Customer Insights
This chapter explores the innovative application of AI in collecting and analyzing customer feedback through direct user interactions. It features a case study on a successful company that used AI technology to refine a product for children, highlighting strategies for enhancing customer engagement. The conversation also addresses the challenges faced by larger companies in obtaining genuine insights and emphasizes the potential for technology to improve feedback efficiency and accessibility.
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