EP 140 | Puneet Kataria (CustomerSuccessBox) - The moving pieces of a successful customer success stack.
CHURN FM
00:00
Support and Customer's Success
Saram is a fantastic must have tool for acquiring customers. But stretching it beyond the c r m is going to be a challenge, because it is basically meant to start capturing information when you'd have no knowledge of your customers. The new punch in the data suits fundamentally a system of records. And then next step i from the ective like you mentionas well, like the supports having the ability to ask questions. How do you say these too, like lending between the two teams, support and cassom success?
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