Are You Dealing With Incivility and Rust in the Workplace?

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Many nurses report dealing with a significant amount of incivility and rudeness in the work place, especially perhaps during the covet 19 pandemic. We've found that self distancing makes people more objective and less emotionally in olved in the encounter. In this can help individuals find better solutions in the moment and moving forward. And there are ways that we can do that, including even building positive relationships inside or outside of work.

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

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