Trustworthy AI is one of today’s most popular buzzwords. But although everyone seems to agree that we want AI to be trustworthy, definitions of trustworthiness are often fuzzy or inadequate. Maybe that shouldn’t be surprising: it’s hard to come up with a single set of standards that add up to “trustworthiness”, and that apply just as well to a Netflix movie recommendation as a self-driving car.

So maybe trustworthy AI needs to be thought of in a more nuanced way — one that reflects the intricacies of individual AI use cases. If that’s true, then new questions come up: who gets to define trustworthiness, and who bears responsibility when a lack of trustworthiness leads to harms like AI accidents, or undesired biases?

Through that lens, trustworthiness becomes a problem not just for algorithms, but for organizations. And that’s exactly the case that Beena Ammanath makes in her upcoming book, Trustworthy AI, which explores AI trustworthiness from a practical perspective, looking at what concrete steps companies can take to make their in-house AI work safer, better and more reliable. Beena joined me to talk about defining trustworthiness, explainability and robustness in AI, as well as the future of AI regulation and self-regulation on this episode of the TDS podcast.

Intro music:

- Artist: Ron Gelinas

- Track Title: Daybreak Chill Blend (original mix)

- Link to Track: https://youtu.be/d8Y2sKIgFWc

Chapters:

1:55 Background and trustworthy AI
7:30 Incentives to work on capabilities
13:40 Regulation at the level of application domain
16:45 Bridging the gap
23:30 Level of cognition offloaded to the AI
25:45 What is trustworthy AI?
34:00 Examples of robustness failures
36:45 Team diversity
40:15 Smaller companies
43:00 Application of best practices
46:30 Wrap-up

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