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Ep.89 When is the process more important than the outcome?

The Safety of Work

CHAPTER

Is the Painful Challenge of Soft Wear Development?

In a case study, an organization was unable to engage effectively with its users. The problem is that people don't speak the same language and have different concerns. So we would love our process to be able to formalize this so it makes sense to soft wear developers. That's what the goal is. And yo, i assume that that carefully described problem that this organization, in the case study, was facing is intentionally very alive to the challenge that safety practitioners face with front line workers who are exposed to the real risks.

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