Will Pichon Say Yes to Scale or Resounding No to Change Her Product?

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Union Square Hospitality Group CEO Danny Meyer shares lessons he learned from his father about what to do and what not to do in tough moments. He also talks about the hopeful positive side of crisis and why as he puts it, this is a moment for leadership. It's all part of Capital One businesses spotlight on entrepreneurs who are innovating to solve big problems at all levels of scale.

Back in March of 2020, Danny Meyer laid off 2,000 people — that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the country. It was a heartbreaking decision made with full understanding of the impacts, short and long-term — or as much as can possibly be known in this volatile time. In this special episode, Danny shares why and how he acted so quickly, the process he and his team used to make this decision, the impact of the layoff, and what comes next for his industry.

Read a transcript of this episode: https://mastersofscale.com/danny-meyer-layoffs/

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