5min chapter

The Diary Of A CEO with Steven Bartlett cover image

How To Find Ultimate Fulfilment At Work: Marcus Buckingham

The Diary Of A CEO with Steven Bartlett

CHAPTER

How Do You Know if You're Doing a Good Job?

How do you know if you are nt doing a good job listening when the other person keeps talking? Well, then that becomes a listen for and then whenever you're trying to measure empathy, you throw that question out. You have to learn your parryphrases. A parry phrase is like when somebody s everyone wants to try to narrow you down. It's just a non predictive answer of that particular trait. Um, there's a whole bunch. I mean, if you wanted to select really good salespeople, um, here's a great question. How do you feel when someone doubts what you have to say? The successful ones, yes, look, don't buy

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