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10min chapter
Merve Emre on Emotional Intelligence as Corporate Control
ReThinking
Emotional Intelligence Unpacked
This chapter delves into the complexities of emotional intelligence within organizational frameworks, examining how individuals can both shape and be shaped by their environments. It critiques the term 'emotional intelligence' in favor of 'emotional labor,' highlighting the nuances of managing emotions in personal and professional contexts, and emphasizing the social dynamics of emotional interactions.
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