A Bad Yes Crowds Out a Better Yes

Every bad yes crowds out a much betterYes. Every well reasoned, well timed no makes room for a better yes. Yes raises people's expectations. If you don't deliver, or you deliver the wrong thing, thats what you will be known for. Will you got to play the longer game? Think about your reputation. That's the long game. Think about outcomes. that's the intermediate game. In the moment of the transaction, where somebody's asking you something, you want to respect their request. You want to show that your service minded. But that doesn't mean saying yes automatically....