The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Rewind: Val Geisler on how to supercharge your email onboarding

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Top 3 Tips for Getting a Customer to Read Your Email?

The number one tip i give when i do email audits is to flip the script, change it from features to benefits. Don't just say, you know, we build this new dashboard, great. Why do they care about the new dashboard though? You said that you want to see this particular metric front and centre every day. And here's a picture of it. That's much more compelling to a customer than like, look at this dashboard we made for you. You now make it about them, absolutely, from subject line to from the frum sender to the body of the email,. Since you move on. I im ema, more often than you think you sold not enough.

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