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9min chapter
Zoe Nation
Health and Safety Conversations
Navigating Human Errors and System Improvements
Tom Bourne and Zoe Nation explore the challenges of addressing human errors in the workplace, focusing on shifting from blame to system improvement. The chapter discusses the costly cycle of firing employees due to mistakes, emphasizing the need for a more effective approach to accountability and learning.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode