21min chapter

Work For Humans cover image

How to Design Products People Love: Principles and Insights for Work Designers | Marty Cagan

Work For Humans

CHAPTER

Empowered Product Teams: Solving Customer Problems

This chapter emphasizes the critical role of customer problem-solving in effective product development. It contrasts high-performing product teams with feature factories, highlighting how understanding customer needs leads to successful innovation. The discussion further explores the dynamics within product teams and the importance of collaboration across roles to create meaningful solutions that align with business outcomes.

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