035 - (ORCA Series #1) Start any UX Project with Noun Foraging
The UX Level-Up
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The Orca Process: A Remixable, Flexible Process
The orca process is a great first scope. The beautiful thing about this remixable, flexible process is that one step does feed into the next. If you have user interview transcripts, talk to your researchers and start going through those messy raw data. Another great way to hear it from the horse's mouth is talking to your customer service folks.
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