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Scaled CS is all about efficiency
Gain Grow Retain
AI in Content Creation and Customer Success Workflows
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The chapter explores the use of AI in content creation and customer success workflows, discussing its potential in researching, crafting emails/articles, creating presentations, scraping content, providing next actions, and generating segments. The speakers emphasize the importance of learning and experimenting with AI while being cautious and responsible with its implementation.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode