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7min chapter
Scaled CS is all about efficiency
Gain Grow Retain
AI in Content Creation and Customer Success Workflows
The chapter explores the use of AI in content creation and customer success workflows, discussing its potential in researching, crafting emails/articles, creating presentations, scraping content, providing next actions, and generating segments. The speakers emphasize the importance of learning and experimenting with AI while being cautious and responsible with its implementation.
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AI-powered
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Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode