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Chasing the 9s (Changelog Interviews #530)
Changelog Master Feed
SLAs - What Are They?
Most people are thinking about the nines in terms of SLAs, right? And SLAs are a legal contract. Agreement is in the word, right? Or in the acronym is the last letter of the acronym at least. It's true real time, very visible and transparent information to both you internal customers, external customers, right? So it's definitely different, different concept and achieving those without any exclusions. You can make your SLOs SLAs by out question, how many people out there are already ready for that type of approach? Mm hmm.
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