2min chapter

Knowledge Cast by Enterprise Knowledge cover image

Christianne Beasley - Principal, Knowledge Management at Getty Images

Knowledge Cast by Enterprise Knowledge

CHAPTER

How to Transition From Standardized to Customized Processes

KM gets value out of standardization, taxonomy, ontology, content types. But it's so easy for individual groups or divisions to say, "We're completely different" KM: People are willing to change when you give them the opportunity to share back with you what's working on what's done.

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