Christianne Beasley - Principal, Knowledge Management at Getty Images
Knowledge Cast by Enterprise Knowledge
How to Transition From Standardized to Customized Processes
KM gets value out of standardization, taxonomy, ontology, content types. But it's so easy for individual groups or divisions to say, "We're completely different" KM: People are willing to change when you give them the opportunity to share back with you what's working on what's done.
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