How to Transition From Standardized to Customized Processes

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KM gets value out of standardization, taxonomy, ontology, content types. But it's so easy for individual groups or divisions to say, "We're completely different" KM: People are willing to change when you give them the opportunity to share back with you what's working on what's done.

Enterprise Knowledge CEO Zach Wahl speaks with Christianne Beasley, Principal of Knowledge Management at Getty Images, a preeminent global visual content creator and marketplace offering a full range of content solutions to meet the needs of any customer—no matter their size—around the globe. Christianne is a librarian-turned-knowledge manager with close to two decades of library experience, managing print and digital collections and encouraging access to information in new and innovative ways.

In conversation with Zach, Christianne discusses the role of technology for contact management and expertise finding, Getty’s enterprise Knowledge Management strategy, and the importance of setting KM goals.

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