9min chapter

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Charging for Onboarding

Bootstrapped Web

CHAPTER

The Cost of Commitment: Pricing Onboarding Services

This chapter explores the strategic pricing of onboarding services, emphasizing the 'skin in the game' concept for customers. It discusses the rationale behind charging for onboarding fees, using industry examples to illustrate how this promotes customer engagement and commitment. Additionally, the chapter reflects on past experiences to aid in developing clearer and more effective onboarding processes.

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