Many people who resonate with what you're saying and can see the value in it are confronted with bosses or infrastructure that aren't about that. How do you convince, persuade, congeau, prove that these ideas could actually make a big difference for somebody who's not of that mindset? The environment determines a lot of your success, right? So there's a couple of things here. One is the environment matters. And if you look at, for example, educational interventions, the single greatest variable that affects the success of the educated is the context into which they are sent.

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