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12min chapter
Jay Reno — Making A Point (EP.247)
Infinite Loops
Balancing UX and Business Growth
This chapter critically examines the user experience design of streaming services, highlighting how changes by platforms like HBO and Apple Music often prioritize short-term metrics over genuine user satisfaction. It explores the tensions founders face between business demands and creating quality products, emphasizing the pitfalls of aggressive marketing strategies. By advocating for a long-term focus, the chapter discusses the psychological aspects of consumer behavior and the importance of sustainable user acquisition strategies.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode