Dialling it up: The evolution of phone support
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
Intercom switch is a new way to take your customers from onhold to messaging in seconds. The evolution of phone support and the tect behind it, has actually been evolving quietly in the background while you were on holt. If anyone asked you who invented the on, you'd say, alexander graham bell. Here's a recording of bell from 18 85 from a disk in the smithsonian. Hear my voice, he says.
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