Transforming Friction Points into Opportunities for Learning Enhancement

In this episode, we sit down with two panellists from Times Higher Education’s Digital Universities Asia 2024 event to talk to them in more detail about how their institutions have embraced advancing digital technologies in different ways – and brought their staff and students along for the ride.

Julia Chen is director of the Educational Development Centre at The Hong Kong Polytechnic University and leads a multi-university project focused on best practice in relation to generative AI. She talks about how her institution is rethinking teaching and assessment in the light of AI advances and supporting faculty in making the necessary changes to their course design and delivery.

Helen Cocks is head of digital strategy and engagement at the University of Exeter, responsible for setting the direction and driving engagement for the institution’s digital transformation. She explains how her team has partnered with students and staff to roll out a university-wide digital strategy focused on improving student experiences and upskilling staff.

These conversations were recorded live, in-person, at Digital Universities Asia in Bali in July 2024.