The Benefits of Topic Search for Business Leaders

topic searches is a way of looking at the customer if you didn't care which side of the organization the signal was coming from whether it's inside or outside. We train a large unsupervised model that is on the client specific corpus we learn the way that that client specifically speaks and then the approach that we use very much resembles few shot learning where the user says well here's three or four examples of something that I consider to be timeliness or something that I considered to be alert worthy right? And by then seating it with a few examples and then allowing that to discover the topics then what we find is we're able to quickly move through the process of giving them what they actually need